Carols Daughter Digital Accessibility Statement

Our Policy & Commitment

Carols Daughter is committed to accessibility, diversity, and inclusion and to ensuring that all Carols Daughter customers have an accessible user experience. We are committed to ensuring that our websites and online services are accessible for all and to following the W3C Web Content Accessibility Guidelines 2.1 (WCAG 2.1 Levels A and AA standards) and the EN 301 549 European standards. We are also firmly dedicated to complying with the Americans with Disabilities Act (ADA), the European Union Web & Mobile Accessibility Directive, Article 47 of the French law n°2005-102 of February 11th 2005 (updated January 2021), the Accessibility for Ontarians with Disabilities Act and other applicable accessibility laws.


Digital Accessibility Statement

Our digital accessibility compliance program includes coordination with our accessibility partners, as well as designing, developing, and testing Carols Daughter websites and online services applying the WCAG 2.1 Level A and Level AA standards and the EN 301 549 European standards.

Carol’s Daughter is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 1-877-540-2101 or email our team at shop@carolsdaughter.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.  We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.  Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

Contact

If you are having difficulty accessing our website, would like further information about Carols Daughter accessibility efforts, or have other accessibility questions or feedback, please contact:

Carol’s Daughter Customer Care

11910 Parklawn Drive, Suite P

Rockville, MD 20852

Re: Carolsdaughter.com Digital Accessibility Statement
Telephone: 877-540-2101

Or send us an e–mail to shop@carolsdaughter.com with your request or click here.

Last Updated: 2022-04-27